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Cyriac Mathew

Cyriac Mathew

University of Newcastle, Australia

Title: Role of empathy in health delivery

Biography

Biography: Cyriac Mathew

Abstract

Empathy is the sensitive capacity to understand other’s thoughts, feelings and struggles through that person’s perspective. Clinician’s ability to demonstrate empathy during their encounter with the clients is the cornerstone of building rapport. Strong relationship between clinician and clients is probably the most important factor in bringing behavioral change and better adherence to treatment. Empathy facilitates patient recovery and clinician satisfaction. Everybody working in health industry should be taught and trained to practice empathy. However, empathy is not part of the medical or allied health curriculum in most countries. The presenter will explain the concept of empathy in detail with the help of several short videos. At the end of the presentation, the listener will be able to understand the importance of empathy and learn basic skills to practice empathy in the routine clinical work